GBC Digital Marketing – Full FAQ List

GENERAL SERVICES

1. What kind of businesses do you work with?
   We work mostly with local service contractors — roofers, remodelers, fence companies, plumbers, pressure washers, and other blue-collar businesses looking to dominate their local area.
2. What services do you offer?
   We offer Local SEO, Google Business Profile management, Web Design, PPC (Pay-Per-Click ads), and full Local Marketing Strategy — all built to get you more calls, leads, and paying jobs.
3. Do you offer package deals for multiple services?
   Yes! Most of our clients bundle SEO, website management, and Google Ads to get faster results and better savings compared to buying them one by one.
4. How long before I start seeing results from SEO?
   Most clients start seeing movement in their rankings within 30 to 90 days. Strong lead flow usually builds up around the 4-6 month mark when the SEO foundation really kicks in.
5. Do you require long-term contracts?
   Nope. We believe in earning your business every month. Most of our services are month-to-month, so if we’re not delivering, you’re free to walk away — but we work hard to make sure you won’t want to.

WEBSITE DESIGN

6. How long does it take to build a new website?
   Typical website projects take about 7 to 8 weeks. If there are delays getting content or feedback, it can take longer — but we’ll always keep you updated.
7. What’s included in a website build?
   We build clean, fast-loading custom websites that are SEO-ready, mobile-friendly, and designed to turn visitors into leads. Up to 10 stock images are included free; extra images are available at a small extra cost.
8. Who owns the website once it’s built?
   You own it. Once your final invoice is paid, the site is 100% yours — no strings attached.
9. Do you offer hosting too?
   We don’t provide in-house hosting, but we’re happy to help you set up hosting on a reliable platform we trust (like A2 Hosting).
10. Can you redesign my current website instead of building a new one?
    Yes, if your existing site has a good foundation, we can do a redesign to modernize the look and fix performance issues.

WEBSITE CHANGES & UPDATES

11. How quickly do you make edits to existing websites?
    Most small edits are done within 2 business days. If you have something urgent, call us directly so we can prioritize it.
12. Will my site be ready for SEO if I don’t start SEO services right away?
    Yes. Every site we build is optimized to load fast, look good, and be SEO-ready — even if you add SEO services later.

SEO & LOCAL MARKETING

13. What’s included in your Local SEO services?
    Our Local SEO services are designed to get your business ranked high on Google and bring in more leads. We include:

• Full keyword research and strategy
• Custom meta titles and descriptions
• Schema markup (helps Google understand your business)
• Google Business Profile (Map Pack) optimization
• Citation building and cleanup
• Content creation like blogs, service pages, and location pages
• Custom image optimization (naming and tagging your photos for better search visibility)

On top of that, we now offer Local AI Visibility Strategy services — making sure your business is also seen in the new wave of AI search tools like ChatGPT, Perplexity, Gemini, Grok, and Manus.

14. What is AI Visibility, and why does it matter?
    The way people search for businesses is changing fast.
    More customers are using AI tools to find recommendations, not just Google.
    Our Local AI Visibility Strategy helps your business get found inside these platforms by:

• Submitting branded prompts to top AI tools
• Optimizing your site and content to be AI-friendly
• Building authority online so AI engines trust and recommend you

If you want to stay ahead while your competition is still trying to catch up, AI Visibility is key.

15. Will my website be SEO-ready when you finish it?**
    Yes! Every website we build is designed to load fast, work on mobile, and be SEO-ready — even if you don’t start SEO services right away.
    You’ll have a solid foundation for when you’re ready to turn on full SEO or AI Visibility services. Any Meta Data or tags are branded only so not empty. **note “SEO-Ready” means no errors and good site speed – things like custom meta data and content optimization are not part of web design service**
16. Is full SEO included in basic web design?
    Not automatically.
    Basic web design includes a fast, mobile-friendly site that’s structured for SEO — but full SEO services (like keyword research, custom meta data, monthly updates, backlink building, and content creation) are separate because they take ongoing work and research.
    We’ll always build your site ready for SEO to be added smoothly later.
17. How do you keep my SEO updated over time?
    If you’re on an SEO plan with us, we’ll:

• Update your meta titles and descriptions based on new keyword research
• Monitor your rankings and tweak your strategy as needed
• Regularly add or improve content
• Refresh your schema markup and other technical SEO details
  This ongoing work keeps your rankings growing, not just sitting still.

18. How long does it take to see results from SEO and AI Visibility services?
    With SEO, most clients start seeing better rankings in 30 to 90 days, with strong lead growth around the 4–6 month mark.
    For AI Visibility, early wins are happening now, but it depends on your market and competition — being one of the first movers gives you a huge advantage before it gets crowded.
19. Do you require long-term contracts for SEO or AI Visibility?
    Nope!
    We work month-to-month because we believe we should earn your business with results — not tie you into a long contract.
20. What if I need help or have questions while services are active?
    You can always call or email us.
    We usually respond within one business day, and if it’s urgent, call us directly so we can get you taken care of faster.

GOOGLE BUSINESS PROFILE (GBP)

21. Can you help fix my suspended Google Business Profile?
    Yes. We specialize in Google Business Profile recovery and reinstatement. If your GBP has been suspended or is at risk, we can guide you through fixing it.
22. How do you help my Google Business Profile rank higher?
    We optimize your listing fully — making sure your categories, services, images, posts, and reviews are dialed in to show up higher in local map results.

BILLING & COMMUNICATION

23. How do you bill for services?
    Most services are billed monthly. Web design projects are usually billed in two parts — 50% upfront, and 50% at final delivery.
24. How do I reach you if I need help fast?
    Best way is by phone if it’s urgent. Otherwise, you can email us anytime, and we usually respond within 24 hours on business days, if for some reason you do not hear back by following business day, please call us. 713.804.7824