Accessibility & ADA Accommodation Statement
About our business
GBC Digital Marketing is a home-headquartered, appointment-only business that offers online marketing services for Local Service Contractors (like Roofers, Remodelers, Fence Contractors) and Law Firms as these niches are our specialty. Our team works fully remote. We do most meetings by Zoom. For safety and privacy, our office is not open to the public.
How we meet
- Default: Online meetings (Zoom/Google Meet) with live captions available.
- If you require in-person (and we are available for in-person): We can schedule a meeting at an ADA-compliant public location in the Houston area (e.g., library or conference center) by appointment.
- Service animals: Welcome at any in-person meeting space we arrange.
Accommodations we offer
Tell us what you need, and we’ll make reasonable accommodations, such as:
- Live captions, ASL interpreter (with advance notice)
- Accessible digital documents (tagged PDFs, large print)
- Plain-language summaries of key items
- Alternate ways to communicate (phone, chat, or email)
How to request accommodation
- Email: cindy@graphicsbycindy.com
- Phone: 713-804-7824
- Please give us 3–5 business days’ notice for in-person or interpreter requests so we can book an ADA-compliant space or services.
Website accessibility
We aim for WCAG 2.1 AA alignment on our primary website content. If you find any issues, email support@gbcdigitalmarketing.com with the page link and the problem. We’ll work to fix it.
Good-faith compliance
We take accessibility seriously and will work with you to find a practical solution. This statement does not waive any legal rights or admit any legal status of our home property as a public accommodation. It explains how we provide services and accommodations by appointment only.
Feedback or concerns
If you have a concern, contact cindy@graphicsbycindy.com. We’ll respond within 5 business days.